Sephora Retail Associate - Montreal

Dermalogica is seeking a motivated, skin care savvy Retail Associate to contribute to our growing retail business by leading all sales and training initiatives at our Quebec Sephora locations. You will work to engage and excite both Beauty Advisors and clients alike. By hosting masterclasses/training sessions (in-person & virtual), developing store level incentives, working with store leads to execute visual merchandising strategies, managing pre-planned event concepts while providing quality sales support to achieve sales objectives for your designated Sephora location businesses.

Key Responsibilities:

Deliver elevated education to Sephora Beauty Advisors

• Expert product knowledge training to Sephora Beauty Advisors in-store held between store operating hours, you will be required to work weekends.
• The ability to flex between ‘on-stage’ and ‘backstage’ training in a single session.
• Facilitate hands-on training within these sessions.
• Provide expert tips and tricks to ensure Dermalogica remains top of mind.
• Advise Beauty Advisors on the best Dermalogica products to be using in services.

Support retail sales ‘on-stage’

• Approach clients, connect and engage in conversation to drive sales
• Achieve provided retail sales goals
• Encourage clients to “play”/try the product and experience a service while shopping in-store
• Ensure that Dermalogica products are neat and tidy and placed according to store planogram
• Provide brand agnostic recommendations to the client and be prepared to support clients visiting other ‘worlds’ within the store
• Complete reports on promotional results, sales targets and qualitative feedback as needed
• Support the Sephora Accounts Manager as needed

Event Support

• Achieve retail sales goals

• Give Dermalogica concept treatments such as Face Mapping Skin Analysis and FaceFit Treatments to Sephora clients

• Seeking customers in-store to participate in the event

• Assist set up and pack down of event materials

• Portray the most polished and professional image to the client

• Complete reports on promotional results, sales targets and qualitative feedback

Administration Duties

• Complete Sephora & Dermalogica required reports after every store visit

• Adhere to calendar schedule managed by Sephora Account Manager to meet Dermalogica's expectation of store visit frequency.

• Responding to emails from the Sephora Account Manager.

• Communicate store and stock concerns to Sephora Account Manager to support the business

Qualifications:

• Have worked in the retail industry for a minimum of two years with proven sales success

• Experience in the Sephora retail environment is an asset

• Have excellent communication skills

• Possess energy, enthusiasm and a passion for the skin care industry

• Feel comfortable networking

• Be flexible and able to easily adapt in various situations

• Possess a valid provincial driver’s license and access to a vehicle

You will be working for an industry-leading skin care company that is constantly evolving and innovating in everything we do. Skin Centres, Skin Therapists and clients look to us for the latest in education, products and industry trends. Dermalogica's mission is to define and bring respect and success to professional skin care therapists through excellent education, innovative products and outstanding customer service.  

The Dermalogica team is a tight knit group of positive, forward thinking, and creative professionals. You will have the opportunity to work with autonomy and trust.

Requirements:

The successful candidate will be expected to represent Dermalogica’s clean and professional image at all times. A company dress and grooming code is to be followed at all times when representing Dermalogica in-store. This position requires the successful candidate to stand for long periods of time, the ability to lift heavy objects, carry equipment and materials is also necessary.

• Part-time, up to & not limited to 20 hours weekly
• Must be able to work Thursday – Sunday shifts

We thank all candidates for applying but only those that are qualified will be contacted. No agencies. Dermalogica is an equal opportunity employer. It prohibits discrimination based on age, ethnicity, disability, national origin, race, religion, gender, family status, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Dermalogica is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interview process, please let us know.