Andrew Hobgood

Andrew Hobgood has a diverse work experience, with roles in various industries and organizations. Andrew started their career as an Actor/Director at Annoyance Productions in 2006. In 2007, they founded The New Colony, where they served as the Founding Artistic Director, responsible for the quality of creative content and implementing innovation and growth strategies. Andrew also worked as a Bookkeeper at Victory Gardens Theater during this time.

In 2011, Hobgood joined Vosges Haut-Chocolat as the Director of Strategy and Insights. Andrew was the main thought leader in consumer-centric thinking and used quantitative and qualitative resources to develop insights and recommendations for the market and brand. Andrew also worked at The University of Chicago as an Adjunct Professor, teaching Introduction to Directing and creating a new play as Artist in Residence.

Hobgood then transitioned to working at SPINS/GroceryPress as the Director of Product Operations/Sr. Mgr Commercial Operations in 2016. Here, they built and operationalized an organization to support the company's new technology products, aligning technological innovations with business strategies.

In 2018, Hobgood became the Director of Customer Success at Embroker, where they built and operationalized a scalable customer experience organization using customer insights data and proprietary technology. Andrew managed renewal, customer service, and back-office operations while collaborating with sales, product, marketing, and growth teams.

In 2020, Hobgood joined Double Good as the Director of Customer Success and later transitioned to the role of Director of Customer Communications. Here, they developed and implemented communication strategies to attract, convert, and retain customers, resulting in significant revenue growth.

Throughout their career, Hobgood also worked as a Strategic Business Consultant at Andrew Hobgood Inc. and a Simulation Training Consultant at Diamond Management & Technology Consultants, where they created and executed training programs for various levels of employees.

Overall, Andrew Hobgood has demonstrated strategic leadership, operational excellence, and a strong focus on customer experience throughout their career.

Andrew Hobgood attended the University of Massachusetts Amherst from 1999 to 2003, where they studied Theater and Music Performance. In 2003, they also pursued Improvisation and Writing at the Annoyance Theatre. The following year, in 2002 to 2003, they further developed their skills in improvisation at Improv Olympic. In 2007 to 2008, Andrew attended Acting Studio Chicago to focus on Acting, Auditioning, and On-Camera Technique.