Knia Robinson-Taylor

Knia Robinson-Taylor is a customer support specialist with over two years of experience in a variety of industries. Knia currently works at Dover, where they assist clients with complex issues across all products. Knia has also worked as an HR implementation consultant, helping companies configure digital employee lifecycle tools, and as a customer care associate for a reservation company. In their previous roles, they have been responsible for suggesting process improvements, documenting process changes, de-escalating customer concerns, and training new and existing administrators on software use.

The educational career for Knia Robinson-Taylor would include studying English Language and Literature at Arizona State University.

Knia Robinson-Taylor reports to Brittany Nickell, Director of Customer Support. Some of their coworkers include Kolleen Mcnalis - Customer Experience.