Kathleen Kenny

Kathleen Kenny is an experienced leader in Customer Success with a strong background in driving growth and strategic initiatives across various industries. Currently serving as the Director of Customer Success, Digital at Drata since November 2024, Kathleen previously held positions at Gainsight, where responsibilities included leading Customer Success for Emerging Products and developing health scores and new playbooks. Kathleen’s expertise extends to managing teams at Dialpad, Vrbo, Gartner, and Signpost, focusing on enhancing partner relationships, upselling strategies, and training programs that resulted in significant revenue growth. Holding a Bachelor's Degree in Behavioral Psychology from Western Michigan University, Kathleen showcases a proven track record of exceeding sales quotas, building successful teams, and fostering client engagement and satisfaction.