Carlos Velasquez

Technical Support Manager at DreamHost

Carlos Velasquez has a diverse background in technical support and customer service, with a strong focus on WordPress and Managed WordPress servers. Carlos has experience in managing support operations, resolving complex issues, and maintaining high customer satisfaction levels. Carlos has also worked as a consultant for Google Apps for Work and as a teacher in higher education institutions. Carlos holds a Bachelor of Arts degree in Music from Pontificia Universidad Javeriana.

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Timeline

  • Technical Support Manager

    November 1, 2023 - present

  • Technical Support Supervisor

    October, 2022

  • WordPress Support Supervisor

    December, 2021

  • WordPress Support Specialist

    November, 2019

  • Livechat Support

    May, 2018