Elise Jeanmaire

Elise Jeanmaire has a strong background in customer support and operations. Elise started their career at Nestle Waters in 2006, where they worked in various roles, including Tier 1 agent, Customer Retention Specialist, and Customer Escalation Specialist. During their time at Nestle Waters, they successfully implemented internal upsell campaigns, managed teams of new-hire agents, and handled complex billing and fulfillment inquiries. Elise also completed an 18-month leadership development program that exposed their to different customer care departments. After Nestle Waters, Elise worked at Greycork as the Director of Customer Experience Operations for a brief period in 2016. Elise then joined Sonos, Inc. as the Customer Experience Operations Manager from 2017 to 2022. In 2022, Elise transitioned to SeatGeek, where they served as the Senior Manager of Customer Support. Elise is currently working at Dutchie as the Director of Support starting in 2023.

Elise Jeanmaire completed their undergraduate education at the University of Massachusetts Dartmouth from 2003 to 2007. Elise obtained a Bachelor's degree in Marketing during this time. Additionally, they pursued a minor in Writing/Communications at the same university. Elise also holds a certification as a COPC® Certified Professional Manager from COPC Inc., although the specific month and year of obtaining this certification are not provided.