Mariacruz Montero

Mariacruz Montero has a diverse background in information technology and customer support, with experience spanning over several years in various roles. Currently serving as an Information Technology Service Desk professional at DYOPATH since January 2021, Mariacruz has previously worked as an Information Technology Support Specialist for the Palm Beach County Supervisor of Elections and as a Quota Analyst Contractor at TEKsystems. Earlier positions include roles such as Office Assistant at Concrete Designs FL, IT Help Desk Specialist at TBC Corporation, Implementation Lead at Fiserv, and Help Desk SME at HP. Mariacruz began a career in customer service technical support at SYKES Costa Rica, demonstrating a solid foundation in technical troubleshooting, ticket handling, and customer service across multiple organizations.