Marlinde Boeijinga

Head of Customer Success at EasyTip

Marlinde Boeijinga has an extensive work experience in various industries. Marlinde started their career as an Intern in Fashion at De Vipshop in 2009. In 2012, they worked as a Global Intern at Mahesa Company Group, where they provided a marketing plan and conducted internal and external analysis for the company. Marlinde then joined ING Nederland as a Helpdesk Internet Banking employee, providing customer support and managing queries related to internet banking. Marlinde took a sabbatical in 2014 to go on a backpack trip to Indonesia.

In 2013, Marlinde joined Rabobank Groep as an Internal Account Manager for Large Business clients, conducting annual financial reviews and providing tailored solutions. Marlinde also worked as a Sales & Service Representative for Personal Banking at Rabobank, offering expert assistance to customers. From 2015 to 2016, Marlinde worked at ING Nederland as an Operations Officer for Commercial Cards Europe, supporting and educating customers in managing their Business and Corporate Cards programs. Marlinde also served as an Account Manager for Personal Banking, providing customer service, portfolio management, and investment support.

Marlinde worked at Fisher Investments in 2019 as a Sales Account Executive & Sales Operations Support Specialist, offering sales support, generating reports, and resolving sales-related issues. Marlinde then joined Treatwell in 2020 as a Sr. Partner Success Manager, managing onboarding, optimizing processes, and providing support to customers. Currently, they hold the position of Head of Customer Success at EasyTip, where they lead a team and manages customer success and feedback for the FinTech platform.

Throughout their career, Marlinde has demonstrated exceptional customer service skills, achieved targets, provided support and guidance to customers and colleagues, and exhibited expertise in various industries.

Marlinde Boeijinga obtained their Bachelor's degree in Bachelor of Commerce (BCom) from Stenden University from 2008 to 2012. Marlinde also pursued another Bachelor's degree in European Professional from NHL Hogeschool, which they completed from 2011 to 2012. In addition to their degrees, Marlinde Boeijinga obtained certifications such as Wft Adviseur Basis in August 2015 and Wft-Basis from NIBE-SVV in March 2013. The institution for Wft Adviseur Basis is not specified.

Links

Previous companies

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Timeline

  • Head of Customer Success

    July, 2022 - present