Avnish Gupta Pmp, Safe

Avnish Gupta, PMP, SAFe, ITIL, has a diverse work experience spanning over 21 years. Avnish is currently working at eGain Corporation as the Sr. Director of Customer Success, a role they have held since July 2021. Prior to this, they were the Director of Customer Success at the same company from July 2020 to June 2021, and the Manager of Customer Success from May 2018 to June 2020.

Before joining eGain Corporation, Avnish worked at Equifax, where they served as the Director of Professional Services for the CnU USIS division from November 2015 to May 2018. Prior to that, they held various positions at eGain Corporation, including Sr. Practice Manager Delivery- NA Professional Services from June 2014 to November 2015, and Senior Project Manager from April 2010 to June 2014.

Avnish also gained valuable experience at AT&T, where they worked as a Senior Consultant from March 2007 to April 2010. Before that, they worked at BCBS MA, NJ, MI as a Project Manager / Release Manager from January 2003 to February 2007. Earlier in their career, Avnish served as a Lead Consultant at CAMO Software from February 2000 to January 2003.

Overall, Avnish Gupta brings a wealth of experience and expertise in project management, customer success, and professional services to their current role at eGain Corporation.

Avnish Gupta completed their education with a Master of Science degree in Computer Science from Southern Polytechnic State University, where they studied from 2004 to 2006. Before that, they received a Bachelor of Information Systems (Honors) in Computer Science from Guru Gobind Singh Indraprastha University between 1997 and 2001. In addition to their academic qualifications, Avnish Gupta has obtained certifications in Project Management (PMP) from the Project Management Institute and various SAFe (Scaled Agile Framework) certifications, including SAFe - PM/PO and SAFe Agilist, from Scaled Agile, Inc. The specific dates of when they obtained these certifications are not provided.