Cloud Operations and Technical Support
About
The Cloud Operations and Technical Support team at eGain Corporation is responsible for maintaining and optimizing the company's cloud infrastructure, ensuring seamless customer engagement experiences. They provide technical support to resolve client issues, conduct quality assurance, manage technical accounts, and support EMEA operations, ensuring high availability and performance of eGain’s cloud solutions.
Team members
Ajinkya Nalavade
Team Lead, Technical Support
Amit Choudhari
Team Lead - Cloud Operations
Ian Osbon
Manager - Cloud Infrastructure
Jai Kumar Ghadmode
Technical Support Manager
Jon Dobell
Technical Support Manager EMEA
Mukesh Marghade
Qa-engineer
Nitin Kumar
Team Lead, Cloud Operations
Sandeep Tipare
Senior Manager - Technical Sup...
Sanjeev Bhagat
Qa-team Lead
Steven Young
Manager, Technical Account Man...
Swapnil Kolharkar
Team Lead, Cloud Operations
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