The Customer Success Management team at eGain is dedicated to ensuring that clients maximize the value of their customer engagement solutions. They provide proactive support, strategic guidance, and performance analytics to drive user adoption, satisfaction, and retention. By fostering strong relationships and acting as trusted advisors, this team plays a crucial role in enhancing the overall customer experience and achieving long-term business success.
Ali Chan
Sr. Manager, Solution Success
Amit Mohite
Solution Success Manager
Emma Fenton
Senior Customer Success Manage...
Jamie Prince
Enterprise Saas Customer Succe...
Maria Teresa Rains
Customer Success Manager
Mauricio Medina
Enterprise Customer Success Ma...
Meghan Hatcher
Senior Customer Success Manage...
Nicholas Madsen
Senior Customer Success Manage...
Ravi Singh
Senior Custom Success Manager
Thanh Tran
Analyst I, Solution Success