Courtney R. Drach

Courtney R. Drach is a seasoned professional in customer engagement and marketing, currently serving as a Senior Customer Success Manager at Elastic Path since May 2023. Drach previously held roles as Engagement Manager at NewStore, Inc., and Implementation Manager at JRNI, where project management and system integration were key responsibilities. Additional experience includes serving as Senior Project Manager at Racepoint Global, contributing to the creation of influencer management software, and advising clients on content marketing strategies at ContentLEAD. Drach's earlier background includes roles at Citi Cards as a Database Marketing Analyst II and as Direct Mail Program Manager at The Magna Group. Educational credentials include a Bachelor of Science in Marketing and International Business from the University of Massachusetts Dartmouth.