Azra K.

Azra K. has a diverse work experience spanning multiple industries. Azra is currently employed at Emburse as a Customer Support Expert since September 2021. Prior to this, they worked at Optima Communications International as a Customer Service Specialist from June 2020 to August 2021. Before that, they were a Customer Success Specialist at Freyr Solutions from April 2018 to June 2020. Azra also held the position of Team Lead at Freyr Solutions from January 2017 to March 2018. Earlier in their career, they worked at ICICI Lombard as a Senior Claims Processor from January 2015 to December 2016. Their first role was as a Client Relationship Manager at Sunny International LLC from May 2010 to November 2012.

Azra K. has a Bachelor's Degree in Computers from Osmania University. Additionally, Azra K. attended Indian School Al Wadi Al Kabir in Muscat, Oman, but no degree or field of study information is provided. Azra K. has also obtained multiple certifications in customer service from LinkedIn, including Customer Service: Creating Customer Value, Customer Service: Managing Customer Expectations, Customer Service: Problem Solving and Troubleshooting, De-Escalating Conversations for Customer Service, Innovative Customer Service Techniques, Phone-Based Customer Service, Serving Customers Using Social Media, Writing Customer Service Emails, and Customer Service Foundations. The certifications were obtained between February and March 2022.