Ana María Bocanegra Cadena

Ana María Bocanegra Cadena's work experience includes:

- Junior Account Manager of U.S.A at Emida since October 2021.

- Team Manager at Sutherland for the Google campaign from November 2018 to February 2021. Ana María created a team environment with open communication, set clear goals, monitored team performance, and reported on metrics.

- Quality Business Analyst at Sutherland for Google from February 2016 to October 2018. Ana María compiled and distributed feedback to improve service time and quality, partnered with management to implement quality initiatives, and performed analysis on low scores to address opportunities.

- Technical Support Agent at Sitel from May 2014 to December 2014.

- Bilingual Customer Service Representative at Bilateral S.A from May 2009 to May 2014.

- Saleswoman at Corsetería from February 2007 to February 2009.

- Manager at Saleswoman from October 2006 to January 2007.

- Lead Cashier at Carruseles S.A. from November 2002 to September 2006.

Ana María Bocanegra Cadena's education history is as follows:

In 2022, Ana María completed the "PCAP: Programming Essentials in Python course" at the Ministerio de Tecnologías de la Información y las Comunicaciones MinTIC. The course focused on computer programming.

From 2008 to 2012, Ana María attended the Universidad de la Salle Colombia, where they earned a degree in "Licenciada en lengua Castellana, inglés y francés." Their field of study was education, specifically focusing on languages.

At an unspecified time before 2000, Ana María enrolled in the Servicio Nacional de Aprendizaje (SENA). However, the specific degree and field of study for that period are unknown.