Employment Hero
- Teams
- Customer Success and Care
Customer Success and Care
About
The Customer Success and Care team at Employment Hero ensures a seamless experience for clients by overseeing their onboarding process, providing ongoing support, and ensuring they fully benefit from the company's HR, payroll, and employee benefits solutions. This team works to enhance customer satisfaction and retention by delivering personalized assistance and education, addressing any issues promptly, and optimizing the overall customer experience.
Team members
Alexia Bull
Head Of Customer Solutions
Ben Jones
Customer Success Team Lead
Carly Green
Customer Care Manager
Celia Baée
Customer Success Manager
Dani Pritz
Customer Success Manager
Debbie Zaccaria
Senior Customer Care Consultan...
Isabelle Hampson
CX Operations Manager
Jessica Andrews
Customer Success Manager
Jude Healey
CX Learning & Education Manage...
Karlie Quinn
Customer Onboarding Team Lead ...
Kate Dewez
Customer Care Manager - HR (se...
Lara Newman-Moore
Customer Success Manager
Madison Stone
Customer Care Team Lead
Rita Spratt
Customer Success Manager
Sarah Finnan
Customer Success Team Lead
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