Renata Collinge

Renata Collinge has extensive experience in customer experience and digital marketing roles within various industries. Renata is currently the Global Head of Customer Journey and Insight at Entain, where they lead the customer experience transformation for a portfolio of over 25 well-known brands. Prior to that, they worked as a Customer Experience Strategy Consultant at Inspired Thinking Group, where they provided consultation for leading life sciences brands on CX insight and omni-channel transformation. Renata also served as the Head of Customer Experience Transformation at O2 (Telefónica UK), leading the development and delivery of the company's customer-led CX program. Renata has also held roles as the Head of Customer Strategy and Experience at Allianz Insurance, Head of Global Digital Marketing and Insight at TM Lewin, Senior Product Marketing Manager at Amazon.co.uk, and European Head of Web Tool Management & Sony 1 platform (B2C & B2B) at Sony Electronics, among other positions. Renata is skilled in data-led strategies, customer research, digital analytics, and driving growth through innovative marketing approaches.

Renata Collinge obtained an MBA from the University of Warwick - Warwick Business School from 2003 to 2006. Renata also holds a Master of Arts (MA) degree in Sociology from Sofia University St. Kliment Ohridski, with specific start and end years unavailable.