Sumita Mavros

Sumita Mavros is the Senior Vice President of Customer Experience at Ephesoft where she leads the Customer Success, Customer Support, Professional Services, and Education/Documentation teams. Sumita brings over 19 years of high-impact customer operations and product leadership in Fortune 500 businesses and early stage startups within the Software, Electronics, Medical, Telecom, Education and Home Building industries. Sumita has a track record of strategizing and executing operational initiatives to improve customer experience and internal efficiencies. She leads Ephesoft’s CX organization with analytical rigor and a vision for her team to “fall in love with their customers.”