Janiyah Williams

Customer Happiness Specialist at Epignosis

Janiyah Williams has a varied work experience spanning over seven years. Janiyah started working as a Remote Technical Specialist at Apple in June 2014 and continued until October 2015. Their next role was that of a Service Dispatcher at Coyote Logistics from March 2017 to December 2019. From September 2018 to October 2021, Janiyah worked as an Operational Specialist at FedEx Ground. In their next role as a Customer Success Specialist at QGenda, they worked from October 2021 to May 2022. Later in 2022, they joined Neighborly Software as a Customer Success Manager, and worked there until June 2023. Currently, they are working as a Customer Happiness Specialist at Epignosis Learning Technologies.

In 2023 and 2024, Janiyah Williams attended Grand Canyon University, earning a Bachelor's degree. Their field of study was a Psychology major with a Business management minor.

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Timeline

  • Customer Happiness Specialist

    June, 2023 - present