Kenneth Lloyd Cortes

Tier 2 Support at ERPLY Retail Software

Kenneth Lloyd Cortes has a background in Information Technology with experience in providing technical support and customer service roles. Recently, Kenneth has worked as a Tier 2 Support and Business Development Specialist at ERPLY Retail Platform, handling client calls, ticket management, client onboarding, and POS setup. Kenneth has also provided application support at My Local Agency and customer support at CleanWaterStore. In previous roles as an IT Specialist at SaveGreenIT and IT Analyst at OpenText, Kenneth worked on technical support, documentation creation, migration projects, and troubleshooting. Kenneth's educational background includes a Bachelor's degree in Information Technology from AMA University.

Links

Previous companies

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Timeline

  • Tier 2 Support

    June 1, 2023 - present

  • Business Development Specialist

    May, 2021