Steven Allcock

Tech Ops Lead at Esure Group

Steven Allcock has a diverse work experience spanning various roles and industries. Starting in 2004 as a Cabin Manager at bmibaby, they then transitioned to IT roles, including Service Desk Analyst at Together Money and IT Support Analyst at Manchester United. Steven later worked as an IT Systems Specialist at Sherwin-Williams and IT Helpdesk Supervisor at ao.com. More recently, they held positions at The Co-op, where they served as a Digital Service Analyst, Digital Service Manager, and Lead Technology Service Owner. Currently, they are working as a Tech ops lead at esure Group. Steven has a strong background in IT support and management, with experience in areas such as customer service, incident management, and stakeholder relationship management.

Steven Allcock attended Oakwood High school from 1990 to 1995, but no degree or field of study was specified during that time. In terms of additional certifications, Steven obtained the following:

- Coaching and Developing Employees from LinkedIn in August 2022.

- Manager as Coach from LinkedIn in August 2022.

- Microsoft Certified: Azure Fundamentals from Microsoft in January 2021.

- ITIL 4 Foundation from AXELOS Global Best Practice in July 2020.

- Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS) in February 2020.

- ITIL Foundation from PEOPLECERT in October 2016.

There are also additional certifications mentioned but no information was provided regarding the months or years they were obtained, including:

- Comptia A+ Core Hardware Exam (220-301) from CompTIA.

- Comptia A+ Operating Systems Exam (220-302) from CompTIA.

- Comptia Network+ Exam 2007 Edition (N10-003) from CompTIA.

- MCDST from Microsoft.

- MCP - Installing, Configuring and Administering Windows XP Professional from Microsoft.

- TSOT Level 3 Cisco Telepresence Operator Training from Cisco.

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