Ashwini Kumar

Ashwini Kumar assumed the role of Assistant Vice President for Far Shore Operations in Sept 2016 with the responsibility for Etech India (Vadodara and Gandhinagar) and Jamaica (Montego Bay) center’s. His directive is to continue enhance the alignment between our clients’ and market needs to Etech’s capabilities from a people, process and performance perspective driving One Etech culture.

Ashwini is instrumental in launching Etech Vadodara, Gujarat (India) service delivery center and expansion to the 200 seats along with the successful deployment of processes and expansion of Etech India centers at Gandhinagar and Vadodara. He works closely with our near-shore and onshore centers sharing best practices towards key operational strategy optimization initiatives.

A MBA in Operations Management; Certified Six Sigma in Green belt from Government of India (PPDCA Agra) and Certified Business Analyst from MaGE; Ashwini work history is rich with more than 18 years of diversified experience in the BPM/KPM industry. He carries an immense expertise of the telecom, retail and consumer products, education, RIM, SCM, satellite services, big data analytics, logistics, travel, utilities/energy and BFSI verticals. He also has an experience in the new business, transition, migration, analytics and MIS domains of the BPM/KPM industry along with the setting up of centers of excellence (global service delivery) for the industry at Pune, Mumbai and Gujarat in India.

Ashwini is involved within the community at various levels. He is an Executive Committee member of GESIA (www.gesia.org) at Gujarat state level and also coordinates the events and planning for the “HR and People Development” task force for GESIA (Gujarat Electronics and Software Industries Association) Vadodara chapter. He works with NGO’s working for the underprivileged youths and facilitates leadership and personality development training programs. He works with his local community aggressively to expand the horizons of the BPM/KPM industry in Gujarat so that local youth look at this industry as a “Career oriented long term industry”. He is being an active member of several national level organizations like NASSCOM, Yi (CII) etc. He has successfully completed several community oriented events and projects for the local government and social organizations.