SL

Silvia Laterza

Customer Success Manager at EVA.AI | Powering HR 4.0

Silvia Laterza has a diverse work experience that spans various industries. Starting in 2011, they worked as an Event Planner at Palketto stage. In 2012, they became a Waitress at SAMBA LONDON LIMITED, where they provided excellent customer service and managed transactions. Silvia then worked as an Art Fair Assistant at 13 THE GALLERY, coordinating and planning art gallery events. In 2013, they joined Tom Aikens Group / Tom's Kitchen Restaurant Holdings, where they served as a Supervisor, overseeing breakfast service operations and training staff. Later, in 2014, they were a Passenger Service Agent at Aviapartner, assisting passengers with check-in procedures and providing information about flights and airport facilities. In 2016, they became an Assistant Manager at TNK 2009 Ltd, supervising restaurant operations and ensuring compliance with health and safety regulations. In 2017, they worked as an HR Intern at Jobcenter, assisting with recruitment and onboarding processes. Silvia also served as a Talent Acquisition Executive at eva.ai - AI Recruitment Technology, identifying top talent and managing the recruitment process. Additionally, they held the role of Customer Development and Support and Customer Success Manager at the same company, building and maintaining strong relationships with clients and providing guidance and support throughout their implementation process.

Silvia Laterza has a diverse education history that includes a range of subjects and areas of study. In 2019, they completed the Grade 5 Piano - Music Performance program at ABRSM. The following year, they also achieved the Grade 4 Piano certification from the same institution, specializing in Music Performance. In 2017, Silvia attended Manager srl, where they focused on Human Resources Management and Services. In 2013 and 2014, they pursued a Diploma in Events Management at Fitzwilliam Institute Group. Lastly, from 2007 to 2011, Silvia studied History of Arts with a focus on Cinematography and Film/Video Production at Università degli Studi di Milano.

Although there is mention of an additional certification called WSET, no further details are provided regarding the institution, date of completion, or subject studied.

Links

Timeline

  • Customer Success Manager

    January, 2019 - present

  • Customer Development and Support

    May, 2018

  • Talent Acquisition Executive

    October, 2017

View in org chart