Omar Ramos

Omar Ramos is an experienced hospitality professional currently serving as Chief Concierge at Fairmont El San Juan Hotel since September 2021. Previously, Omar held the position of Embajador Concierge at Dorado Beach, a Ritz-Carlton Reserve, from September 2018 to March 2020. Omar has also been the Chief Concierge at Condado Vanderbilt Hotel and served as Guest Services Manager at Condado Plaza Hilton, where responsibilities included overseeing front office operations and concierge services. Additional roles include Assistant Guest Service Manager at Double Tree by Hilton and Front Desk and Concierge at Hampton Inn, showcasing a robust background in customer service and hotel management spanning over a decade.