Santiago Ramos

Santiago Ramos is a seasoned professional with extensive experience in technical support and product management. Currently serving as a Technical Support Manager at Favor Delivery since August 2021, Santiago previously held positions such as Product Support Engineer at Pro Valet Waste Management, Global Support Lead at Whole Foods Market, and Workforce Manager at Trusource Labs. Additional experience includes roles as a Merchandising Supervisor and Sales Associate at Saks OFF 5TH, and as a Trends Feature/Newswire Writer at The University Star. Santiago began a career in writing as a Music Features Copywriter at MXDWN.COM and a Bilingual Technical Support Representative at teleNetwork. Santiago earned a Bachelor of Arts in English Language and Literature from Texas State University in 2012.