Cleveland A. Littleton II

Vice President - Loan Boarding/servicing Transfers & Collateral Management at Fay Servicing

Cleveland A. Littleton II has over 13 years of experience in the mortgage and financial services industry. Cleveland A. currently holds the position of Vice President - Loan Boarding & Servicing Transfers & Documents at Fay Servicing, LLC. In this role, they are responsible for overseeing the Transfer Team and coordinating the seamless transfer of data onto the MSP servicing system. Cleveland A. is also involved in loss mitigation activities and ensuring data integrity.

Prior to their current role, Littleton worked at Wyndham Capital Mortgage as the AVP Mortgage Servicing Operations/Post Close Audit Manager. Cleveland A.'sresponsibilities included managing the loan servicing process, ensuring compliance, and overseeing a team for mortgage loan servicing.

Littleton also worked at Caliber Home Loans, Inc. as a Sr. Investor Reporting/Accounting Analyst. Cleveland A. was responsible for preparing monthly reporting files, reconciling corporate accounts, and conducting forensic reviews of loan files.

Cleveland A. held the position of Sr. Loan Boarding & Service Transfers Analyst at Flagstar Bank, where they facilitated servicing transfers and daily new loan boarding activities.

Before that, Littleton worked at Fairway Independent Mortgage Corporation, where they served as the Servicing Concierge Manager/Sr Loan Administrator. Cleveland A. managed the Loan Servicing Department and ensured compliance with laws and regulations. Cleveland A. also worked as a Mortgage Loan Closer, scheduling loan closings and reviewing closing documents.

Earlier in their career, Littleton worked at JPMorgan Chase & Co. as an Escalation & Research Manager and Mortgage Loan Processor. Cleveland A.'sresponsibilities included responding to customer inquiries and complaints, researching complex requests, and managing a pipeline of mortgage loan applications.

Cleveland A. also worked at Nationstar Mortgage as an Executive Customer Relations Liaison and Senior Loan Modification Specialist. In these roles, they handled compliance programs, audits, and responded to inquiries and complaints from regulatory agencies.

At Caliber Home Loans, Inc., Littleton worked as a SPOC Workout Specialist II, serving as a single point of contact for customers in default and resolving delinquencies in alignment with investor guidelines.

Earlier in their career, Littleton worked at Wingspan Portfolio Advisors as an Inline Auditing Unit Manager/Compliance Analyst and Mortgage Loan Modification Processor/Default Servicing Coordinator. Cleveland A. was responsible for quality control, reviewing loan documents, and packaging loans.

Cleveland A.'swork experience also includes a role as a Customer Care Supervisor at Arvato Financial Solutions, where they handled customer inquiries and managed a small team.

Overall, Littleton has a strong background in loan servicing, compliance, data integrity, and customer support within the mortgage industry.

Cleveland A. Littleton II pursued their Associate's Degree in English/Language Arts Teacher Education from Texas Southern University from 2003 to 2005. Following this, they attended Wiley College from 2007 to 2009, where they obtained their Bachelor's Degree in English.

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  • Vice President - Loan Boarding/servicing Transfers & Collateral Management

    November, 2021 - present

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