Cj H.

Columbus H. is an experienced manager with a strong background in customer and technical services, currently serving as the Manager of Customer and Technical Services at Fireside Hearth & Home since February 2023. In this role, Columbus H. oversees the customer service and technical services group, enhancing productivity and achieving regional financial goals through effective management of labor costs and capacity planning. Prior experience includes roles as Vendor Manager and Senior Coordinator of Social Media at Frontier Communications, focusing on vendor performance, customer retention, and team leadership. Columbus H. has additional experience in workforce management and technical support from Verizon, along with a foundational role at Time Warner Cable Media. Educational credentials include a Certificate of Completion from the Junior Cloud Practitioner Program at ChooseU.