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Marc Burns

Customer Experience Team Lead at FoodMarble

Marc Burns has a Bachelor of Arts degree in English Language and Literature and Anthropology from Maynooth University. Marc has held positions such as Sales Assistant at Centra, Sales Advisor at H&M, Contact Centre Associate at Sysnet Global Solutions, Customer Care Expert at Wix.com, and currently serves as the Customer Experience Team Lead at FoodMarble. Marc's leadership in customer sentiment analysis has led to a 600% increase in positive TrustPilot reviews and successful cross-selling initiatives at FoodMarble.

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Timeline

  • Customer Experience Team Lead

    April, 2022 - present