Omer Syed

Omer Syed has a diverse range of work experience in customer operations, consulting, and financial analysis. Omer currently works at Forma.ai as a Customer Operations Associate, where they started in March 2023. Prior to this, they worked as a Customer Operations Analyst at Forma.ai from December 2021 to February 2023. Omer also has experience at Mercer, where they held the position of Senior Consulting Analyst from October to December 2021, and Consulting Analyst from January to September 2021. Before that, Omer was an Analyst at BMO Financial Group, where they played a key role in launching the enhanced Rewards program, BMO's Eclipse Visa card suite, and Pay with Points functionality. Omer received the Spotlight Award for leading key initiatives in reporting and day-to-day operations. Omer also worked as a Digital Innovation Associate Intern at BMO, where they collaborated on building the BMO Insights tool, which received the Artificial Intelligence Excellence Award. Additionally, they worked as a Customer Service Representative at BMO from July 2018 to May 2019.

Omer Syed completed their undergraduate education at the Ivey Business School at Western University from 2018 to 2020, earning a Bachelor of Arts degree (HBA). Prior to that, from 2016 to 2018, they pursued Management and Organizational Studies at Western University. Omer Syed's secondary education took place at London Central Secondary School from 2012 to 2016.

Additionally, Omer Syed obtained two certifications. In April 2020, they completed the Data Science R Basics course at HarvardX through DataCamp. Another certification they received was the Bloomberg Market Concepts in March 2020, which was offered by Bloomberg LP.