As Forrester’s chief sales officer, Kelley leads a global selling and customer success organization of more than 500 people. She is responsible for driving Forrester’s revenue growth and sales productivity by delivering value for clients.
Kelley is an 18-year Forrester veteran who has led teams across sales and client services. During this tenure, she has repeatedly managed high-performing teams with strong focus on performance, culture, and employee development. Most recently, she has been driving Forrester’s migration into its new customer engagement model and has built a customer success organization.
Prior to joining Forrester, Kelley worked at Digitas (formerly Bronner Slosberg Humphrey) consulting with Fortune 100 clients.
Kelley holds a B.A. in economics from Tufts University and an MBA from Boston University.
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