Marcelo Tavares has a diverse work experience in various industries. Marcelo started their career in 2015 as an Airport Travel Staff at Youth For Understanding USA (YFU), where they greeted students at the gate, provided orientation, and resolved airport-related issues. Marcelo then worked as a Quality Assurance professional at The Cube - Share Events, where they identified and resolved audio and video problems in live broadcasts and created game highlight videos. In 2017, Marcelo served as a Supplier Enablement Analyst at BP, where they maintained payment records, handled sensitive documents, and provided support to business partners. From 2018 to 2020, they worked as a Digital Agent at Groupon, using Zendesk and BoldChat to address customer issues and communicate with commenters on social media channels. Marcelo then joined Echo Global Logistics in 2020 as a Managed Transit Logistic Coordinator. In 2021, they moved to FourKites, Inc. as a Product Support Associate, and in 2022, they joined Arrive Logistics as an Account Executive.
Marcelo Tavares obtained a Bachelor's degree in Multimedia Journalism from Columbia College Chicago. Marcelo attended the college from 2015 to 2017. In addition to their degree, Marcelo obtained the "Social Success at Work" certification from LinkedIn in June 2022.
August, 2021 - present