Claire Scott-Hayes

Claire Scott-Hayes has a wealth of work experience, beginning in 2004 with the London Development Agency as a Business Analyst/Data Architect. In this role, they produced and maintained data for management reports, and translated business requirements to enable data to be manipulated to provide required management information. In 2008, they held two positions: Senior Business Analyst at BNZ and Project Manager & Managing Director at Propertytoolbox Ltd. At BNZ, they were responsible for detailed requirements for a new credit card product and a system decommission. At Propertytoolbox, they developed the concept and project managed the creation of the business and website. Claire also scoped and coordinated the development of the brand, website, website content, search engine optimisation (SEO), legal documentation, intellectual property, accounting & computer systems, databases & reporting.

In 2010, they were a Senior Business/Data Analyst at the Ministry for Primary Industries (MPI). Her roles and projects included the creation and ongoing management of an executive dashboard including key performance indicators (from both internal and external sources) for use by the members of the senior leadership team. In 2011, they were a Project Manager/Senior Business Analyst at the Department of Education & Training, Victoria. The majority of projects were builds and enhancements of enterprise platforms in the Identity & Access Management (IAM) space. In 2016, they were a Big Data Functional Lead & Product Owner at AGL Energy, where they coordinated a scrum team of 8 Developers. In 2017, they were a Masters Student at Vrije Universiteit Amsterdam (VU Amsterdam). Her master's thesis research was "Understanding Expert Collaboration in Data Analytics Work and its Influence on Data-Driven Decision-Making". Finally, in 2019, they held two positions: Head of Product at Fraudio and Product Owner Data Services at Payvision | Global Acquiring.

Overall, Claire Scott-Hayes has a wide range of experience in business analysis, data analysis, project management, and product ownership.

Claire Scott-Hayes obtained a Bachelor of Technology in Biotechnology & Bioprocess Engineering from Massey University, followed by a Master of Technology in Environmental Engineering from the same university. Claire then completed a Master of Business Administration in Digital Business & Innovation from the Vrije Universiteit Amsterdam (VU Amsterdam). Additionally, they have an Information Technology certificate from Massey University, and is a Certified Scrum Product Owner from the Scrum Alliance.