Crystal Wong is a skilled professional with extensive experience in customer service and IT support. Currently serving as a Front Desk Executive at Fred Astaire Dance Studio since August 2022, Crystal previously held roles at M&T Bank as an Infrastructure Analyst II, where responsibilities included resolving help desk escalations and managing related tasks. Other notable positions include Network Computer Analyst at ComputerPeople Staffing, Helpdesk Specialist at Liaison International, and Helpdesk Manager at OTG Management, showcasing a strong background in technical support and team management. Crystal possesses a Bachelor of Science in Computer Science from the University at Buffalo and has engaged in various roles throughout the professional journey, encompassing retail, educational assistance, and childcare.
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