Dheeraj Kriplani

Dheeraj Kriplani is the Operations Manager at Fresh Prints. Dheeraj was previously the Senior Group Manager at Encore Capital Group from February 2014 to November 2021. At Encore Capital Group, Dheeraj managed a team of 8 AMs servicing accounts for collections from American Express. Dheeraj exceeded expectations to goal month on month with an average of above $150000 monthly collections, and received “Power of blue” recognition for performance from American Express. Dheeraj also handled skip tracing and finding good numbers and locations for non-contactable consumers, increasing contactable consumers at least 10-15% on a monthly basis. Dheeraj maintained an average of 96% employee engagement scores, and had a record of 0% attrition within their tenure there.

Dheeraj Kriplani completed their schooling from Bishop Cotton School and went on to do their Bachelor of Commerce (B.Com.) from Sindhu College. Dheeraj has also completed a certification from TÜV SÜD in Lean Six Sigma Green Belt (ICGB).

Some of their coworkers include Ruba Tirunagari - Order Processor Level I, Abhijith Pothumsetty - Operations Team Lead 1, and Khalid Bashir - Order Processor Level II. Dheeraj Kriplani reports to Tariq Junaid, Operations Manager.