Matheus Benetti

Matheus Benetti currently serves as Lead - Solutions Engineer at Freshworks since November 2022. Prior experience includes roles at Intel Corporation as a Field Sales & Application Engineer from September 2020 to October 2022, and at Dell EMC where Matheus held multiple engineering and managerial positions from July 2009 to September 2020, culminating as a Principal Engineer. Responsibilities at Dell EMC encompassed managing complex technical incidents, leading communication with customers at various levels, and coordinating cross-functional teams for issue resolution. Matheus also worked as an IT Support Assistant at Thonart from March 2008 to April 2009, focusing on infrastructure management and support. Matheus holds a degree in Information Systems from Pontifícia Universidade Católica do Rio Grande do Sul, obtained in 2013.