Marcia Thompson is an accomplished professional with extensive experience in automation management and technology project management. Currently serving as the Automation Manager for iQCX at FROSCH since April 2017, Marcia has previously held key roles including Automation Technology Project Manager at Colpitts World Travel, Project and Operations Director at Atlas Travel International, and IS Manager at Young's Travel International. Marcia's expertise includes managing support teams, ensuring reservation accuracy, implementing automation processes, and developing quality control measures across various systems. Educational credentials include a degree in Programming Application Specialist from the University of Massachusetts Lowell, along with certifications in multiple subjects from Assabet Valley Technical School and an Associate's degree in Business Administration & Finance from Quinsigamond Community College.
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