DM

Douglas Mullins

Manager - Solutions Architecture Engineering at Fusion Connect

Douglas Mullins has a diverse work experience in the field of technology and telecommunications. Douglas started their career at MegaPath in 2001, where they held the role of Tier III VoIP Operations. In this position, they served as a technical resource and escalation point for the VoIP operations team. Douglas stayed with MegaPath for over 10 years before transitioning to the role of Sr. Tier 3 Voice Ops, where they continued to provide advanced support to the VoIP operations team.

In 2015, Douglas joined Fusion Connect as Manager - Customer Operations Engineering. Here, they led a team of highly skilled engineers responsible for delivering support services and providing assistance during engineering and operations of distributed systems for production customers. Douglas also played a key role in technical and vendor training to ensure employees had the necessary skills and tools for their job.

In 2019, Douglas was promoted to the position of Manager - Solutions Architecture Engineering at Fusion Connect, where they currently work. Further details about this role were not provided.

Douglas Mullins attended Northern Arizona University from 1994 to 1998 and earned a Bachelor of Science degree in Hotel, Motel, and Restaurant Management. Prior to their college education, they also attended Fauquier High School in Warrenton, VA, although specific dates and degree information for this institution are unavailable.

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Timeline

  • Manager - Solutions Architecture Engineering

    November, 2021 - present

  • Manager Customer Operations Engeering At Fusion Connect

    April, 2019

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