Jeffrey Young

Director Infrastructure Engineering at Fusion Connect

Jeffrey Young has a diverse work experience spanning several roles and companies. Their most recent position was at Fusion Connect, where they worked from 2018 to the present. Jeffrey started as the Team Lead - Infrastructure Engineering, providing technical support and provisioning services. Jeffrey then progressed to Manager Infrastructure Engineering and currently holds the role of Director Infrastructure Engineering.

Prior to Fusion Connect, Jeffrey worked at Birch Communications as a Team Lead - Infrastructure Engineering, where they provided technical support and provisioning services. Jeffrey also worked as a Cloud Integrations Engineer / Cloud Engineering / Cloud Administrator, where they performed application migration services and troubleshooting for Cbeyond's customer base.

Before Birch Communications, Jeffrey worked briefly at Bluegrass Cellular as a Systems Administrator II, and at CBEYOND as a Remote Migrations Engineer on the Cloud Enablement Team. In their role at CBEYOND, they provided application migration services, troubleshooting, and research for a variety of applications and technologies.

Jeffrey's earlier work experience includes a position as a Super Senior CIA at Geek Squad, where they excelled in advanced repairs, client inquiries, and product sales. Jeffrey also worked as a Warehouse Associate at Guess?.

Overall, Jeffrey Young has a strong background in infrastructure engineering, cloud services, technical support, and troubleshooting.

Jeffrey Young received their diploma in Business from Meade County High School in the period of 1999 to 2003. Jeffrey pursued further education and obtained an Associates degree in Computer Networking / Business Management from Brown Mackie College - LOUISVILLE between 2008 and 2010. In addition to their formal education, Jeffrey obtained the Apple AMCT certification from Prometrics in October 2012.

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Timeline

  • Director Infrastructure Engineering

    July, 2023 - present

  • Manager Infrastructure Engineering

    January, 2022

  • Team Lead Infrastructure Engineering

    May, 2018

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