Back home, she worked at a TV station creating the content for the TV Program “Who wants to be a Millionaire” and other similar projects. From her experience there, she learned that the client experience always needs to be a priority for any company. When she originally moved to Canada, Caroll then had the opportunity to work with an IPTV company taking care of all the Latin-American users and partners.
Her passion for making the customers love the product and the company became her day-to-day calling. After working there, she got an amazing opportunity to join FutureVault and build the Customer Success team. She joined FutureVault in April 2015, and after six years, she loved seeing how the product has evolved and grown with the help of the amazing clients and business partners.
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