Hitesh Choudhary

Hitesh Choudhary has a solid work history in various roles focused on sales operations and revenue operations. Hitesh started their career at Parryware ROCA Pvt. Ltd. as a Customer Service Representative from March 2008 to February 2009. Hitesh then worked at WNS Global Services as a Customer Support Associate from April 2010 to January 2011. Hitesh joined Eaton Corporation as a Supply Chain Management Representative from January 2011 to December 2012.

In 2013, they joined VMware Software India Pvt. Ltd. as a Senior Analyst - ELA IB. During their tenure, they gained a thorough understanding of various sales models and worked on pricing models within Vmware for the Enterprise Licensing Program.

In 2017, Hitesh joined Gainsight as a Senior Analyst - Sales Operations. Hitesh worked on defining, standardizing, and improving renewal quoting processes and supporting sales representatives with their quotes.

Hitesh then progressed to the role of Lead Analyst - Sales Operations & SFDC Admin, where they performed quality control on processed deals, trained and mentored teammates, and conducted Salesforce admin activities.

Hitesh's next role at Gainsight was as a Sales Operations Manager & Salesforce Admin, where they led a team and supported the development of sales operations strategies. Hitesh designed and improved sales operations processes through automation and Salesforce integration and customization with third-party apps. Hitesh also created and maintained reporting dashboards and supported various teams with reporting and dashboard creation.

In their most recent role at Gainsight, Hitesh served as the Manager Revenue Operations. Hitesh led, mentored, and grew the Revenue Operations team and optimized sales processes to improve productivity. Hitesh managed and administered various technologies and partnered with sales leaders and the marketing team to enhance sales and marketing alignment.

Hitesh Choudhary earned a Master of Business Administration (MBA) degree with a focus on marketing from SGRR-ITS Dehradun. In addition to their formal education, they also obtained certifications from Gainsight, including the Gainsight NXT Administrator Certification and Gainsight NXT Administrator Certification (Level 3), both obtained in July 2020.