Reema Alsadlan

Group Customer Service Director at Geidea Solutions

Reema AlSadlan's work experience begins with their current position as the Group Customer Service Director at Geidea since 2022. Prior to this, they held various roles at DHL Express starting from 2009. Their roles at DHL included Senior Manager Customer Service Tools, Process & Programs - MENA Region (2019-2022), CS Training and Development Manager (2015-2018), Key Accounts Executive (2013-2015), Tracing Advisor (2012-2013), and Customer Inquiry Advisor (2009-2012).

Reema AlSadlan, PMP®, obtained their Bachelor's degree from King Faisal University in 2008. In addition, they have acquired several additional certifications, including Project Management Professional (PMP) from the Project Management Institute in 2021, Certified Fintech Practitioner from The London Institute of Banking & Finance in 2023, and various certifications related to facilitation, training, and leadership skills from DHL Express and NKD between 2013-2018.

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Timeline

  • Group Customer Service Director

    June, 2022 - present