Cynthia Laitinen

Cynthia Laitinen has a diverse background in various industries, starting with substitute teaching before moving into roles within Homeland Security, aviation, and finance. Currently, Cynthia serves as a Customer Service Team Lead at GM Financial, bringing their experience from managing leadership functions to supporting regulatory requirements for customers and instructors. Their previous role as an Account Executive at FlightSafety International involved maintaining Customer training records, scheduling training, and handling clerical duties. Despite facing challenges such as a company-wide reduction in force due to Covid-19, Cynthia has demonstrated their ability to adapt and excel in various roles throughout their career.