Larissa Reis Gonçalves

Larissa Reis Gonçalves has worked in customer success roles since 2017. Larissa began their career at CNA Idiomas | Oficial, where they worked as a Secretaria and Consultor from 2017-2019. During this time, they provided general assistance to parents, students, and staff, managed financial conference calls and adjusted attractive proposals for overdue debts, and integrated campaigns to promote the CNA brand. In 2019, they moved to Gescon Treinamentos, where they worked as a Costumer Sucess and Consultor Comercial Junior in Marketing. During this time, they handled an average of 90 calls per day, generating an average of R$30.00 in monthly sales revenue. In 2021, they moved to Lead & Ads and GoBots, where they currently work as a Customer Success.

Larissa Reis Gonçalves completed a Bachelor's degree in Communication Social from Universidade de Santo Amaro - Unisa from 2017 to 2020. Her field of study was Publicidade e Propaganda. Additionally, in April 2020, they obtained a certification in Formação de Analista Comportamental DISC from Gescon Treinamentos.