Alejandra Gabaldon

Alejandra Gabaldon has extensive experience in customer experience and service roles, currently serving as the Head of Customer Experience at GrabrFi since June 2021 and at Grabr since January 2018. Previously, Alejandra held positions including Fraud Analyst and Customer Experience Specialist at Grabr Inc., cultivating a strong link between user feedback and product development. Career progression includes roles at American Express as a Representative of Special Servicing, Ingram Micro as a Customer Service Representative coordinating logistics for Apple products, and Hewlett-Packard as a Customer Retention Representative recognized for achieving metrics. Early experience at TeleTech involved providing extensive support to account holders. Alejandra holds a degree in Gastronomy from IAG - Instituto Argentino de Gastronomía and a Bachelor's degree in Sciences from Unidad Educativa Colegio Antonio Rosmini.