Isaac Champagne

Isaac Champagne has a diverse work experience starting with their current position as a Senior Product Support Specialist at GRAIL since June 2022. Prior to this, they worked as a Technical Support Specialist at KDInfotech from October 2021 to June 2022. From October 2020 to June 2021, they served as an IT Support Analyst at Leapfrog IT Services. Before that, Isaac worked at Connection, where they held various roles including Associate System Engineer from April 2019 to October 2020, System Technician from October 2018 to April 2019, and Associate System Technician from February 2016 to October 2018. Isaac’s career began at Geek Squad as a Consultation Agent from August 2013 to August 2015, followed by a role as an Advanced Repair Agent from August 2015 to February 2016.

Isaac Champagne earned an Associate's degree in Information Technology from NHTI, Concord's Community College, from 2014 to 2017. Additionally, they obtained several certifications, including CompTIA Network+ ce from CompTIA in July 2016, Talkdesk Agent Certification from Talkdesk in November 2021, CCENT from Cisco in May 2018, CCNA from Cisco in August 2018, CCT Routing and Switching from Cisco in April 2017, Cisco Certified Network Associate Wireless (CCNA-W) from Cisco in April 2019, and Aruba Certified Switching Associate V1 (ACSA) from Aruba, a Hewlett Packard Enterprise company, in January 2019.