Dwayne Cook

Dwayne Cook has a wealth of experience in customer service, having worked in roles ranging from Customer Service Representative to Manager at companies such as GRAIL, Myriad Genetics, Vaco, and iD Tech. With a background in supervising call center operations, developing key performance indicators, and providing white glove support, Dwayne is well-versed in handling customer inquiries across various channels and ensuring a high level of service. Additionally, Dwayne has a HS Diploma from Andrew Hill High School.