Sydney Cummings

Sydney Cummings began their work experience in 2009 as an Undergraduate Research Assistant at Tulane University. Sydney then worked as a Mental Health Technician at Community Care Hospital, Psychiatric Inpatient Hospital from 2011 to 2012, where they led community group sessions and managed patient care.

From 2012 to 2014, Sydney worked as a Research Assistant at DePaul University, where they aided in various research tasks and facilitated project tasks related to health-risk behaviors in low-income urban children and adolescents.

In 2014, Sydney joined the University of South Carolina as a Research Assistant, where they held key leadership positions for two NIH-funded research projects focused on diabetes prevention and physical activity intervention for youth.

From 2015 to 2022, Sydney had a long tenure at Terminus, starting as a Customer Success Manager and moving up to roles such as Director of Customer Success, VP of Customer Success, and eventually Chief of Staff and SVP of Business Operations. Terminus specializes in B2B Account-Based Marketing.

In 2021, Sydney also served as an Advisor at Elate, and in 2022, they joined Grayscale as the VP of Customer Success & Operations. Grayscale is a texting and automation platform for modern hiring teams, used by brands such as Peloton, Wayfair, and DoorDash.

Throughout their career, Sydney has gained extensive experience in customer success, operations, research, and leadership roles.

Sydney Cummings pursued their education at Tulane University from 2007 to 2011, where they earned a Bachelor of Science (B.S.) degree in Psychology. Later, from 2012 to 2014, they attended DePaul University, completing their Master of Science (M.S.) in Psychology.