Monika Trojanowska

Monika Trojanowska is an experienced professional in customer service and contract management, currently serving as a Contract Manager at Grupa ATERIMA since January 2023, where responsibilities include selling care services to clients in Germany, managing active contracts, and resolving issues related to caregiver placements. Previously, Monika held positions such as Operation Coordinator and Bilingual Customer Service Representative at Paragon Customer Communications, focusing on client care and service sales. A background in customer service roles at ES-SYSTEM S.A., Amway Business Center Europe, and Grupa ATERIMA, along with recruitment experience at CBSbutler and InterKadra, showcases a strong capacity in client relations, problem-solving, and operational coordination. Monika holds a degree from the University of the National Education Commission in Krakow, completed in 2009.