Emilia Karlsson

Emilia Karlsson has a diverse work experience. Emilia began their career in 2015 as a Sales Advisor at KappAhl. In 2018, they worked as a Customer Service at VSP (Vakka-Suomen Puhelin Oy). In 2019, they worked as Sales Staff at New Yorker, where they learned the importance of treating each customer as an individual. In 2020, they worked as a Collection Officer at Nordea, where they managed different processes related to debt collection and familiarized herself with the processes and tools used. In 2021, they worked at Gubbe as an Account Manager, Account Specialist, and Customer Happiness Specialist. Additionally, in 2015, they founded Sweet French, a course in high school, where they learned a great deal about working towards a goal and how to manage a project end-to-end, from marketing to accounting.

Emilia Karlsson's education history includes a Bachelor's degree in Economics from Åbo Akademi University, obtained in 2019. Emilia then pursued a Master's degree in Business Administration and Management from the same university until 2021. In 2019, they also took a course in Human Resources Management/Personnel Administration at MacEwan University. Additionally, they hold a Hygiene Proficiency Certificate from the Finnish Food Safety Authority Evira / Elintarviketurvallisuusvirasto Evira, obtained in 2016.