Jessica Backlund has a diverse work experience. Jessica started their career as a College Game Day Runner at ESPN in 2019, where they assisted with various tasks and collaborated with the social media manager. Jessica then worked as a Campus Director at Bumble in 2020, where they managed a team, developed marketing strategies, and grew the company's Instagram account.
In 2020, Jessica joined Kaskaid Hospitality & Hazeltine National Golf Club as a Server, where they provided exceptional customer service and maintained a positive attitude. Jessica also worked at WDAY ABC as a Multimedia Journalist/Television News Reporter from 2020 to 2021, creating engaging content and transforming complex subjects into clear messaging.
From 2022 to 2023, Jessica worked at memoryBlue as an Internal Recruiter, focusing on university recruiting. Jessica sourced and managed a pipeline of potential candidates, collaborated with hiring managers, and allocated a recruiting budget. Jessica also worked as a Sales Development Representative at memoryBlue from 2021 to 2022.
Currently, Jessica is working as a Customer Success Lead at HeadRace, a platform that connects employers with qualified recruiters. Jessica ensures successful partnerships and provides peace of mind to employers through recruiters' placement records.
Jessica Backlund completed their Bachelor of Arts degree in Communication and Media Studies, with a focus on Professional Journalism, from the University of Minnesota. Jessica attended the university from 2017 to 2020. During their time at university, Jessica also participated in a study abroad program in 2019 at CEA CAPA Education Abroad, where they studied Communications and Journalism for one year.
April 1, 2023 - present
February, 2023
European Federal / Civillian Customer Success Lead at Dataminr
Customer Success Lead at Loyalty Juggernaut
Customer Success Leader II at meutudo.
Customer Success Lead - Europe And Middle East Markets at SpotDraft
Customer Success Lead Northern Europe at OutSystems
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