People And Culture Director

People and Culture Director

At Hello Chef we aim to make people’s lives easier and more fulfilling. We’ve recently been certified as a B Corp and are on a path of consistent innovation and growth. We’re looking for a People and Culture Director to join our dynamic senior management team and build the next phase of our transformation. 

Reporting to the CEO, you will help Hello Chef develop strategic advantage through its people and culture. You will deeply embed culture-first behaviours across the organization in a meaningful way. This involves evolving the HR function into a people and culture partner: one that truly understands the business and works to solve its challenges and capitalise on opportunities. 

In this role, you’ll build strategically important infrastructure that guides who we work with and how we operate for years to come. You will develop a clear vision for the function that empowers teams, drives trust and authentic collaboration, and embraces change. 

Mission:

The mission of the People and Culture Director is to realize the potential and maximize the energy of our people.

Accountabilities, goals, and outcomes:

• Develop and execute a long-term people and culture strategy that supports company plans and creates tangible value for all stakeholders

• Design and implement performance management and compensation/total reward structures and practices that align individual and team efforts with organizational goals

• Build and own the capability-building agenda within Hello Chef, designing current and upcoming learning pathways that stimulate innovation, raise leadership ability, and support career development

What you’ll do:

• Work across all levels of the organization to craft a people and culture strategy that supports the overall company plan

• Lead on the development of an organizational design that optimizes efficiency, fosters collaboration, and accelerates the achievement of strategic goals

• Develop our compensation design while leveraging the infrastructure from our existing performance management framework

• Develop sound performance appraisal and performance conversation frameworks, training, and practices that espouse the culture

• Transition Hello Chef to a learning organization; developing a strong L&D framework, identifying career pathways and learning content, and scanning for emerging or new capability gaps

• Work with data constantly to uncover valuable insights, inform company plans and initiatives, and propose new policies and ways of working

• Position the People and Culture team as business partners that help the other functions achieve their strategies

• Oversee and continually improve our recruitment and resourcing capabilities, including creating a remote shared service centre

• Work on cultural development initiatives that improve eNPS

• Create value by playing the role of thought partner to the CEO and senior management team

• Use technology to power the majority of the company’s people and culture activities, including streamlining and simplification of people processes and maximizing support self-service

What we’re looking for:

• Minimum 10 years of progressive responsibility in people, culture, HR, or similar roles, including at least 5 years in a leadership role, ideally within an e-commerce and/or technology business

• A university bachelor’s degree as a minimum

• Strong strategic people and culture planning and execution skills

• Excellent experience in designing and implementing organizational structures

• Expertise in designing performance management frameworks and compensation structures

• Strong L&D design and execution experience

• Experience with complex change management projects

• Strong communication and influencing skills

• Experience in running organizational culture programs that drive impact

• The proven ability to leverage technology to streamline processes and data accuracy

What we offer:

• Relocation assistance to Dubai, if required
• 50% discount on your Hello Chef subscription, as well as other product initiatives
• Enhanced medical insurance package
• 22 working days off a year, with an annual flight allowance
• Free chef-cooked meals at our comfortable office on most days
• Flat hierarchies, constant learning, outstanding team atmosphere, dynamic international environment
• Office location: National Industries Park, Dubai, UAE

We believe a diverse workforce is a key ingredient in our recipe for success. At Hello Chef, we hire people from all walks of life - regardless of their ethnicity, race, gender, and religion. If you share our values and are looking for your next challenge, we'd love to hear from you.